PRE-ORDER & PERSONALISED ITEMS

How does a Pre-Order work?

All items available for pre-order will be tagged with a “pre-order” label on a product category page. Pre-order items will be crafted on-demand, just for you, added to your bag, and then checked out just like regular orders. Because pre-orders have a release date, your order will not ship until the specified release date.  All custom pre-order items will be delivered in 2 – 5 weeks.

PERSONALISED ITEMS

Some of our pieces can be customised. Create and customise your own unique jewellery and accessories. Please note that if you need a piece of jewellery customised this will require a longer turnaround time.
Please email info@rubyta.com with your customisation query.

We aim to respond to any customisation queries and provide an estimated time for dispatch to customise a piece within 7 working days.

Choose an Engravable Ring or Neckless and make it personal with our engraving Available from different precious metal materials to customize your own unique jewellery. Our Ring or Bar Neckless come in 24K Gold, Platinum, and Palladium.

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